The hotel offers amenities for your comfortable stay and unforgettable experiences
Breakfast Delight!
“I was pleasantly surprised by the breakfast selection. There was a wide array of choices that catered to all tastes, making each morning a treat.” view full review
Prompt Allergy Support
“When I realized I had feather bedding due to my allergies, the staff swiftly replaced it without fuss. Their prompt service made a potentially awkward situation easy.” view full review
Impeccable Cleanliness
“The layout and cleanliness of the room were spot on. I felt instantly comfortable and relaxed in such a well-maintained space.” view full review
General
No smoking on site
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1 Wharfside,
Birmingham,
United Kingdom,
B1 1RD,
West Midlands
Map view
street view
1 Wharfside,
Birmingham,
United Kingdom,
B1 1RD,
West Midlands
City landmarks
Mall
Bullring & Grand Central
990 m
Gallery
Gas Hall Exhibition Gallery
860 m
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
840 m
Art object
Statue of Horatio Nelson
790 m
Church
Birmingham Cathedral
1.3
km
Aquarium
National SEA LIFE Centre Birmingham
800 m
Church
Saint Martin in the Bull Ring
1.1
km
Gallery
Ikon Gallery
680 m
Museum
Thinktank Birmingham Science Museum
1.8
km
Warstone Ln./Vyse St. Hockley
Chamberlain Clock
1.3
km
Library
Library of Birmingham
930 m
Centenary Sq.
Hall of Memory
1.1
km
Monument
Joseph Sturge memorial
1.0
km
Mall
Brindley Place
760 m
Event hall
International Convention Centre Birmingham
690 m
5 St. Philips Place
Burnaby Memorial
720 m
Church
Birmingham Oratory
2.1
km
Museum
Coffin Works
1.1
km
New St.
Rotunda
720 m
9 Margaret Street
Birmingham and Midland Institute
730 m
Church
Saint Paul's Church
1.0
km
Museum
Museum of the Jewellery Quarter
2.2
km
Square
Chamberlain Square
700 m
Square
Centenary Square
790 m
Stadium
St. Andrew's Stadium
1.7
km
Colmore Row
Colmore Gate
1.0
km
Warstone Road/Vyse Street and surrounding areas
Jewellery Quarter
2.0
km
Nearby
Mall
The Mailbox
140 m
Broad St.
Three Wise Men
550 m
Mall
The Cube
290 m
Restaurants
Gas Street Social
10 m
166-168 Wharfside Street The Mailbox
Miller and Carter Mailbox
130 m
178-180 Wharfside Street
Gourmet Burger Kitchen
60 m
113-115 Wharfside Street
Aluna
110 m
128-130 Wharfside Street The Mailbox
Red Peppers
110 m
The Mailbox 117 Wharfside Street
Zizzi - Birmingham
100 m
The Mailbox
Starbucks AC Hotel Birmingham
100 m
The Mailbox 160 Wharfside Street AC Hotel Birmingham
Canalside
120 m
The Cube East 200 Wharfside Street Mailbox District
Churchills
130 m
Wharfside Street 171-172 The Mailbox
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.6
Location
8.6
Service
8.0
Dining
6.8
Guest reviews
7.2/10
based on 5 reviews
4/5
based on 3139 reviews
8.3
8.3/10 based on 4634 reviews
#38 of 129 hotels in Birmingham based on Tripadvisor
John
United Kingdom,
February
2024
7.6/10
I had a great stay at the hotel. The rooms were spacious, modern, and provided everything I needed, making my stay interesting and comfortable. The location was brilliant, with a car park nearby, although the noise from the cleaners' cupboard and lift area was a downside. The dining experience was fantastic overall, with excellently cooked dishes, but the dried-up yolk was a bit disappointing. The staff was accommodating and polite, although some might have missed the check-in rules. Value for money was fair, and the overall experience was enjoyable.
Rooms
8.0
The room was big enough, beautiful, and had everything I needed.
Service
7.0
The staff was accommodating and polite, although there was a minor issue with not explaining all the rules during check-in.
Location
7.0
The location was brilliant, with a car park next door, but the noise from the cleaners' cupboard and lift area was a bit bothersome.
Dining
8.0
The dining experience was fantastic with lots of choice for the continental menu, but the dried-up yolk was a tad disappointing.
Facilities
8.0
The facilities were modern and comfortable, enhancing my overall experience.
Peter
United Kingdom,
January
2024
7.4/10
The hotel had spacious and well-designed rooms that were clean and modern, although not all rooms were of the same standard. The service was a mix of friendly and efficient staff and some less attentive members. The location was ideal with comfortable bedding and a very clean room, but there were some inconsistencies with staff friendliness in different areas. The dining experience had both positive and negative aspects, and the facilities offered were decent overall.
Rooms
8.0
The rooms were spacious and well designed, clean, and modern.
Service
7.0
The staff were polite and very helpful, but there were some issues with attentiveness and service speed in certain instances.
Location
9.0
The location was ideal with comfy beds and pillows, and a very clean room.
Dining
6.0
The dining experience had both positive and negative aspects, with some service hiccups and an average continental breakfast.
Facilities
7.0
The facilities provided were decent overall.
John
United Kingdom,
December
2023
7.4/10
The hotel rooms were comfortable and well-equipped with amenities like coffee/tea making facilities, iron, hairdryer, and robes. However, there were disturbances from noise and cleanliness could be improved, especially under the beds. Despite this, the stay was relaxing and cozy.
Rooms
7.0
The rooms were comfortable, although cleanliness could be better, especially under the beds.
Service
8.0
The service was friendly and welcoming, making my stay enjoyable.
Location
9.0
The location was perfect, just a short walk to restaurants, bars, and shops, making it convenient for exploring the area.
Dining
6.0
The dining experience was a bit disappointing with limited options, but the food quality was good for the price paid.
Facilities
7.0
The facilities were adequate but could use some improvement to enhance the overall experience.
Grant
United Kingdom,
November
2023
8.0/10
The hotel had a very comfortable bed and pretty much everything needed for a 1-night stay. The rooms were nice and dark with good bathroom accessories, and a good size for a standard room. However, communication on unavailable items during dining could be improved.
Rooms
8.0
The rooms were nice and dark with good bathroom accessories, and a good size for a standard room.
Service
9.0
The staff were extremely polite and helpful all through the stay.
Location
9.0
The hotel is adjacent to the Mailbox shopping centre and perfect for shopping, theatre, bars, and restaurants.
Dining
6.0
The dining experience was a bit poor with the need to inquire about specific menu items.
Facilities
8.0
Close to Victoria Square, the Bull Ring, and New Street train station.
Edwin
United Kingdom,
September
2023
8.4/10
The hotel had a mix of positives and negatives. The rooms were modern but tired-looking with some maintenance issues. However, the excellent spa, quality food in the restaurant, and lively bar catered to our needs. The hot breakfast arrival timing was a letdown, and the room temperature was uncomfortably warm at night despite the air conditioning.
Rooms
7.0
The rooms had a modern appearance but needed some maintenance with walls, woodwork, and bathroom grouting.
Service
9.0
The staff were extremely helpful, recommended a fabulous local restaurant, and even accommodated breakfast needs at 2 am.
Location
9.0
The hotel's location at the bottom of the mailbox was excellent, near lovely bars and restaurants, and a short walk from the bullring shopping centre.
Dining
8.0
The dining experience was superb with delicious food and good value for money.
Facilities
9.0
The hotel offered excellent facilities, including a spa, a quality restaurant, and a lively bar.